Your Orders

Learn more about the Orders Listing page where you can search, filter for Orders, and update details

Understanding Orders List Page

Learn how to update an order by adding, editing or deleting its items. You can also change quantities and shipping info.

Learn how to view image of shipped items.

Learn how to reship an order due to a return, a delivery issue, or another reason.

Learn how to add Automation Rules for your orders by setting triggers and actions.

Learn how to Require Signatures at delivery for orders.

Some orders will be put on hold due to inventory issues like item being out of stock. Learn how to check which Orders and Items are affected. 

Learn how to partially ship orders that have out of stock items.

Learn how to set Default Allow Partial for all orders

Learn how to set an urgent priority for an order.

Handle automatic Order Holds - Fraud Holds and Shipping Address Holds

Learn how to add a Hold on order to stop it from being shipped or how to remove a hold put by online store or Inventory issues.

Learn how to change the shipping method for an order

Learn how to change the shipping address for an order.

Learn how to cancel an order, or mark it as fulfilled.

Learn how to write a note for the warehouse packer for your order.

Learn how to allocate products in priority for an order.

Learn how to remove the invalid address hold on all orders.

[Policy needed]Learn how to Map shipping methods between shipping offer on store and actual shipping methods. 