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Ignore All “Invalid Address” Holds On Your Orders

Learn how to remove the invalid address hold on all orders.

ShipBots will automatically put a hold on any orders that appear to have shipping addresses that are either incorrect or not fully provided. Should you decide to disable this automated feature, here are the steps to follow:

Accessing Account Settings

To begin, under the My Account tab, click on Settings from the dropdown menu to access your Account Settings page.
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Ignore Invalid Addresses

Scroll down the General Preferences section to find Put Order On Hold If Address Is Invalid. Unselect it to ignore invalid addresses, and click on Save Changes.
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